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Arbitration Evaluation Form

Thank you for your recent participation in a Judicate West (JW) arbitration. Your feedback is very important in our continued efforts to improve our service. All information is confidential and only shared with your arbitrator on a broad constructive level with no names or cases referenced. Please help us by evaluating your experience and submitting this form.

Arbitration of:
Date:
Arbitrator's name:
JW Case Number:
Check categories that apply:
Legally Complex
High Stakes
Strictly about Value
Commercial Matter
Liability Dispute
Multi Party (4 or more)


On a scale of one to five, please rate the arbitrator on the following qualifications and JW on your overall experience with us. If you would like to comment further on any item, please contact us at eval@judicatewest.com

Arbitrator Evaluation

  Dissatisfied   Neutral   Very Satisfied If dissatisfied,
  1 2 3 4 5 please explain
How was this overall arbitration experience?
How was the performance of the arbitrator?

  Yes No If no, please explain
Was the hearing expeditious (no wasted time)?
Was the arbitrator prepared and did they follow all agreed and/or
stipulated rules?
Did the arbitrator have a good understanding of all the issues?
Was the reasoned opinion logical, detailed, insightful and of value?
Upon reflection and analysis, was the result fair?
Would you use this arbitrator again?  
Would you recommend this arbitrator to others?  
If yes, can we mention you as a reference for him/her?  


Administration Evaluation

  Dissatisfied   Neutral   Very Satisfied  
  1 2 3 4 5 N/A
Was the case administration, scheduling and confirmation process efficient and effective?
Was the JW staff knowledgeable, responsive, courteous and thorough?
Were the conference room facilities and amenities comfortable and convenient?
If the administration of your hearing was not satisfactory,
please explain.
Would you recommend JW to others? Yes No
Your Name/Firm (optional)


Thank you. We value your business and time in completing and submitting this form.

1851 E. First Street
Suite 1600
Santa Ana, CA 92705
Phone: (800) 488-8805
Fax: (714) 834-1344

Results Beyond Dispute www.judicatewest.com