Susan has been a full time mediator since 2010. She uses insight and intuition to bring a fresh and creative approach to reaching settlement. Before becoming a mediator, Susan was a business litigator with an international law firm, practiced in house as litigation counsel for a large national bank, and since 1985, has closely followed personal injury cases of all types. Susan has a natural ability to read people and can skillfully uncover the real issues fueling the dispute and redirect the parties towards settlement
She is bright, tenacious and hardworking, and has mastered the art of follow up to achieve resolution. One attorney commented that her "expertise, intelligence, humor and commitment were the key to bringing both sides together in what seemed like an impossible feat." Susan guides the negotiation with empathy and exhibits genuine care and concern for the embattled parties. When not mediating privately, Susan assists the burdened Court system by settling cases of all types, and works with schools and parents to resolve educational conflicts.
A mother of three, Susan is an enthusiastic cyclist, hiker, water skier, boater, linguist and traveler. She is also fluent in French and proficient in Spanish.
She has continued to work with counsel for the parties to achieve a resolution since the mediation.
- Attorney on a medical malpractice dispute
“Thanks for doing a great job, with a really fine result for our clients. You have a real talent for listening, and great emotional intelligence. I recommend my team of lawyers use you for future cases.”
- Attorney on a landlord-tenant dispute
Her expertise, intelligence, humor and commitment were the key to bringing both sides together in what seemed like an impossible feat…she was terrific and her tenacious efforts were most admirable…She is our number one 'go to' mediator.
- Attorney, Los Angeles
She spent the necessary time to understand client’s injuries. Made efforts to follow up.
- Attorney on a Personal Injury Assault & Battery Matter
I appreciated that after our initial mediation found the parties entrenched in our respective positions, Susan continued to work with the parties while
discovery progressed. She was invested in the process, knew the issues and was committed to achieving a fair result. Susan reached out to the parties at regular intervals despite
being told over and over that the case was not going to resolve. Susan ultimately proved us wrong by settling the case via phone two weeks before trial. It was a great result and
I would absolutely use her services again.
- Attorney from a Commercial Dispute
Susan was absolutely fantastic! After dealing with a very difficult opposing counsel during the first round of mediation, Susan did not give up. She was
tireless in her follow up and worked extremely hard to digest each nuance of this case that would prove dispositive in case valuation. She stayed with it
in a way other mediators would grow weary. We look forward to using her again.
- Attorney on a Premises Liability Dispute
Ms. Feder is an extremely effective mediator who obtains highly satisfactory outcomes for embattled litigants. She has superb people skills and works hard to help the parties achieve a settlement. Her optimism helps the parties enjoy the process and feel good about their resolution.
- Attorney, San Francisco
Susan Feder uses a fresh approach to getting parties to settle. She handled a most difficult construction defect matter with a personal injury twist for us and it was her determination, fortitude and willingness to consider novel ideas that got the matter resolved. I would recommend her to anyone with difficult issues, difficult parties, or both. I will certainly recommend her to my professional friends in the bay area.
- Partner, Sacramento, California
601 S. Figueroa
Los Angeles, CA 90017
Fax : 213.223.1114
11601 Wilshire Blvd
Los Angeles, CA 90025
Fax : 310.442.2125
402 W. Broadway
San Diego, CA 92101
Fax : 619.814.1967
1851 East First Street
Santa Ana, CA 92705
Fax : 714.834.1344
100 Pine Street
San Francisco, CA 94111
Fax : 415.266.1243