Susan has been a full time mediator since 2010. She uses insight and intuition to bring a fresh and creative approach to reaching settlement. Before becoming a mediator, Susan was a business litigator with an international law firm, practiced in house as litigation counsel for a large national bank, and since 1985, has closely followed personal injury cases of all types. Susan has a natural ability to read people and can skillfully uncover the real issues fueling the dispute and redirect the parties towards settlement
She is bright, tenacious and hardworking, and has mastered the art of follow up to achieve resolution. One attorney commented that her "expertise, intelligence, humor and commitment were the key to bringing both sides together in what seemed like an impossible feat." Susan guides the negotiation with empathy and exhibits genuine care and concern for the embattled parties. When not mediating privately, Susan assists the burdened Court system by settling cases of all types, and works with schools and parents to resolve educational conflicts.
A mother of three, Susan is an enthusiastic cyclist, hiker, water skier, boater, linguist and traveler. She is also fluent in French and proficient in Spanish.
"I look forward to working with Ms. Feder again, and I will surely recommend her to others on our litigation team. This was one of the best mediations I have attended in a while. I am thankful that she helped us get this case settled. She is a wonderful job!"
- Adjuster on a Personal Injury Auto Dispute
"I appreciated that after our initial mediation found the parties entrenched in our respective positions, Susan continued to work with the parties while
discovery progressed. She was invested in the process, knew the issues and was committed to achieving a fair result. Susan reached out to the parties at regular intervals despite
being told over and over that the case was not going to resolve. Susan ultimately proved us wrong by settling the case via phone two weeks before trial. It was a great result and
I would absolutely use her services again."
- Attorney from a Commercial Dispute
"Susan did an excellent job navigating a complicated family dynamic to reach a settlement for my client. She was persistent and impressive in her follow up efforts with both sides. I look forward to mediating with her again soon!"
- Attorney on a premises liability case
"She spent the necessary time to understand client’s injuries. Made efforts to follow up."
- Attorney on a Personal Injury Assault & Battery Matter
"I have had the pleasure of mediating several cases with Susan Feder and have found her to be an effective neutral that is inventive in her strategies to bring the parties to an agreement. She has repeatedly demonstrated excellent insight in the case strengths and weaknesses, and leverages those to craft an acceptable resolution."
- Attorney on a Personal Injury Auto matter
"Susan Feder uses a fresh approach to getting parties to settle. She handled a most difficult construction defect matter with a personal injury twist for us and it was her determination, fortitude and willingness to consider novel ideas that got the matter resolved. I would recommend her to anyone with difficult issues, difficult parties, or both. I will certainly recommend her to my professional friends in the bay area."
- Partner, Sacramento, California
"She has continued to work with counsel for the parties to achieve a resolution since the mediation."
- Attorney on a medical malpractice dispute
"Very knowledgeable regarding admissible evidence and explained problems in Plaintiff’s case to opposing counsel."
- Attorney in a Personal Injury Dog Bite matter
601 S. Figueroa
Los Angeles, CA 90017
Fax : 213.223.1114
980 9th Street
Sacramento, CA 95814
Fax : 916.394.8495
402 W. Broadway
San Diego, CA 92101
Fax : 619.814.1967
100 Pine Street
San Francisco, CA 94111
Fax : 415.266.1243
1851 East First Street
Santa Ana, CA 92705
Fax : 714.834.1344