With a multi-faceted career spanning work as a casualty and coverage attorney, insurance claims person, underwriter, and executive, Rachel brings a well-rounded perspective to all of her mediations. She has worn many hats in the dispute resolution process including serving as: decision-maker, mediator, counsel of record, party representative, plaintiff, and insurance executive with final settlement authority. This breadth gives her a deep understanding of the factors that motivate the parties involved to settle their cases. In the mediator role, Rachel is adept at building rapport with both sides through candid communications. Her expertise in property, liability, automobile coverage, regulatory compliance, and good faith claim handling has been particularly beneficial in working through insurance-related matters.
An attorney stated, “Ms. Ehrlich was respectful of the emotional sensitivities of the other side, without losing her neutrality. She was extremely flexible about the physical and logistical challenges of the mediation and understood the effect of cultural differences on the parties, and how it affected negotiations.”
Cooking interesting meals with family and friends, reading, and training their rescued dogs.
"She is responsive and on top of things. Sometimes it feels like herding cats, and it seems like she was able to maneuver that. She was able to deal with challenging people and attorneys, and keep it together. She never quit. Some other mediators move on once a settlement has been reached; she stepped up when this looked like it might fall apart and was able to make sure that everything got signed sealed and delivered, which was above and beyond."
- Attorney on a high-end custom home, Construction Defect matter.
"The mediator understood the practical issues faced by both sides and worked that effectively to bring about resolution."
- Attorney on a Personal Injury Slip & Fall Matter
"In my recent case, the two defense attorneys pushed for Rachel to mediate. Prior to their suggestion, I was not familiar with her. I did learn of her background in insurance defense and had some reservation about using her. In the end, I am very happy the defense suggested Rachel. She was very knowledgeable and invaluable in dealing with some of the issues that arose during the negotiations including coverage issues, worker’s compensation challenges, and comparative fault. She is exceptionally friendly and personable, making it a pleasure to converse with her. Also, she was willing to facilitate negotiations in a less traditional manner due to the Shelter-in-Place. She exceeded expectations and I look forward to using her in future cases. "
- Attorney on a Personal Injury Auto Matter
"Rachel communicated effectively with all parties. One of the participants was emotional about the case and she masterfully handled that aspect of the mediation."
- Attorney on a Professional Negligence Dispute
"I know I speak for all of us when I say thank you to [Rachel] for her heroic efforts. Things could have easily blown up at 4am. We could barely speak let alone read at that point. [Rachel] is an outstanding mediator and a refreshing example in today’s mediation landscape. I don’t think any of us have worked with a mediator who put forth so much effort or know a mediator who would have stayed through the night, literally, to get a deal done!"
- Attorney on an Consumer Class Action Matter
"She was able to listen to all sides."
- Attorney on a Warranty of Habitability Dispute
"Thank you for all your hard work on this matter, Rachel. I’ve been disappointed with mediators lately with how detached they are with the substantive portion of cases. Most mediators only want to talk numbers and don’t have a true understanding of the merits. You not only understand the issues but are also very hands on with the settlement. You should teach courses to mediators and share your own war stories. "
- - Defense Attorney in a multi-party breach of construction contract and construction defect action for a high-end single family home.
"Rachel was our mediator for a serious injury construction case involving multiple parties with cross claims for indemnity. Following a challenging day long session, the mediation ended in an impasse. Rachel stayed at it for several weeks following the mediation with several individual and group phone calls. Due to her persistence and ability to sort through the various liability and AI coverage issues, the case settled. I am certain that our case would not have settled without Rachel's tremendous effort."
- Counsel in catastrophic injury matter with multiple defendants
601 S. Figueroa
Los Angeles, CA 90017
Fax : 213.223.1114
980 9th Street
Sacramento, CA 95814
Fax : 916.394.8495
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San Diego, CA 92101
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San Francisco, CA 94111
Fax : 415.266.1243
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Santa Ana, CA 92705
Fax : 714.834.1344