With a multi-faceted career spanning work as a casualty and coverage attorney, insurance claims person, underwriter, and executive, Rachel brings a well-rounded perspective to all of her mediations. She has worn many hats in the dispute resolution process including serving as: decision-maker, mediator, counsel of record, party representative, plaintiff, and insurance executive with final settlement authority. This breadth gives her a deep understanding of the factors that motivate the parties involved to settle their cases. In the mediator role, Rachel is adept at building rapport with both sides through candid communications. Her expertise in property, liability, automobile coverage, regulatory compliance, and good faith claim handling has been particularly beneficial in working through insurance-related matters.
An attorney stated, “Ms. Ehrlich was respectful of the emotional sensitivities of the other side, without losing her neutrality. She was extremely flexible about the physical and logistical challenges of the mediation and understood the effect of cultural differences on the parties, and how it affected negotiations.”
Cooking interesting meals with family and friends, reading, and training their rescued dogs.
"Rachel was thoughtful and informed."
- Attorney on an Insurance Bad Fiath Property Casualty Matter
"She reassured my clients, helped keep them under control. Came up with an added incentive to settle."
- Attorney on a Personal Injury Slip & Fall Matter
"She was able to listen to all sides."
- Attorney on a Warranty of Habitability Dispute
"Thank you for all your hard work on this matter, Rachel. I’ve been disappointed with mediators lately with how detached they are with the substantive portion of cases. Most mediators only want to talk numbers and don’t have a true understanding of the merits. You not only understand the issues but are also very hands on with the settlement. You should teach courses to mediators and share your own war stories. "
- - Defense Attorney in a multi-party breach of construction contract and construction defect action for a high-end single family home.
"Rachel communicated effectively with all parties. One of the participants was emotional about the case and she masterfully handled that aspect of the mediation."
- Attorney on a Professional Negligence Dispute
"Your dogged determination and your relentless attention to detail paved a mediated path to a settlement that I thought might never be achieved. I was astounded by the speed at which you learned the intricacies and the history of this case and were able to cut to the heart of the issues to help guide both parties to an effective solution."
- Client on a Complex Business Dispute
"I just had my first mediation with Rachel Ehrlich. She came very highly recommended as several of my colleagues had previously mediated with her. Rachel definitely lived up to and exceeded her reputation. It was obvious that she was very prepared and had read all of the submissions prior to the mediation. Rachel was quickly able to detect the strengths and weaknesses in the positions of the parties, and raised insightful points which moved the negotiations along when things slowed down. She spent an entire day and part of the night working toward resolution of the case. All parties felt the case was favorably settled thanks to Rachel’s hard work. She stayed well into the evening in order for the terms of the settlement to be memorialized and continued to follow up with the parties to finalize the settlement agreement. I highly and confidently recommend Rachel Ehrlich as a mediator and hope I have the opportunity to work with her again."
- Attorney on a Real Property/Landlord Tenant Dispute
"She is responsive and on top of things. Sometimes it feels like herding cats, and it seems like she was able to maneuver that. She was able to deal with challenging people and attorneys, and keep it together. She never quit. Some other mediators move on once a settlement has been reached; she stepped up when this looked like it might fall apart and was able to make sure that everything got signed sealed and delivered, which was above and beyond."
- Attorney on a high-end custom home, Construction Defect matter.
601 S. Figueroa
Los Angeles, CA 90017
Fax : 213.223.1114
980 9th Street
Sacramento, CA 95814
Fax : 916.394.8495
402 W. Broadway
San Diego, CA 92101
Fax : 619.814.1967
100 Pine Street
San Francisco, CA 94111
Fax : 415.266.1243
1851 East First Street
Santa Ana, CA 92705
Fax : 714.834.1344