We expend a considerable amount of time and energy vetting, attracting and retaining the industry's most sought after neutrals that share our common goal - pursuing excellence and delivering on our commitment to raising the bar for ADR. Exceeding expectations is critical to us; below are a few examples of the feedback we routinely receive from our clients.
"I wish to commend the hospitality and efficiency of the entire Judicate West staff during the handling of this matter. It was a very positive experience, and I am most satisfied having chosen your company to facilitate our Dispute Resolution needs."
- Excerpt from a letter from a first time client
"During a mediation I had the opportunity to spend a substantial amount of time in the reception area of your office. I was so impressed by the client handling of the front desk administrator; I felt the need to comment in writing. The telephone manner was extremely courteous and they checked on me several times throughout my stay to see if I needed anything. I've managed offices in the past and have had more opportunities to wait in reception areas then I care to count. This was so unusual I found myself making mental notes as to why this was so different. I just wanted to pass on a very favorable impression."
- Excerpt from a letter from the client of an attorney who was in an all day mediation
"Hands down, the reasons I like Judicate West are because of the talented Panel of Neutrals, the reasonable fees, and the best service around!"
- LA defense attorney who is a frequent user of dispute resolution services
"It was always heard around our firm how we chose mediators and arbitrators, not providers; but now Judicate West has become the exception. I routinely find our attorneys prefer Judicate West for recommendations for new top talent that ends up entrenched on our short list as a firm favorite."
- A Partner at a Los Angeles defense firm
"When it comes time to select a neutral, whether it is an arbitrator or mediator, both sides of the bar can agree to use a panel from Judicate West. It is well-known that their neutrals have the highest level of professional integrity, with expertise in a wide range of cases, covering all areas of law. The administrative staff is courteous, professional and well-trained, ensuring the most efficient handling of a case from start to resolution. Judicate West is the go-to organization to help the parties in a dispute move forward towards a positive outcome."
- Distinguished Insurance Defense Litigator
"I appreciate that JW has gone the extra distance to find out as much about the case as possible in suggesting the right mediator. Also, I am amazed at how frequently both the plaintiff and defense are readily agreeable on using a neutral from JW"
- A named partner in a firm and Board Member of the Association of Southern California Defense Counsel