We expend a considerable amount of time and energy vetting, attracting and retaining the industry's most sought after neutrals that share our common goal - pursuing excellence and delivering on our commitment to raising the bar for ADR. Exceeding expectations is critical to us; below are a few examples of the feedback we routinely receive from our clients.
"Everyone at my firm was very pleased with the handling of this matter, we appreciated having a point person to go to and anytime I needed something done the response time was great. Everyone we dealt with was very friendly and professional."
- Attorney at the Southern California office of a national law firm
"Hands down, the reasons I like Judicate West are because of the talented Panel of Neutrals, the reasonable fees, and the best service around!"
- LA defense attorney who is a frequent user of dispute resolution services
"During a mediation I had the opportunity to spend a substantial amount of time in the reception area of your office. I was so impressed by the client handling of the front desk administrator; I felt the need to comment in writing. The telephone manner was extremely courteous and they checked on me several times throughout my stay to see if I needed anything. I've managed offices in the past and have had more opportunities to wait in reception areas then I care to count. This was so unusual I found myself making mental notes as to why this was so different. I just wanted to pass on a very favorable impression."
- Excerpt from a letter from the client of an attorney who was in an all day mediation
"I appreciate that JW has gone the extra distance to find out as much about the case as possible in suggesting the right mediator. Also, I am amazed at how frequently both the plaintiff and defense are readily agreeable on using a neutral from JW"
- A named partner in a firm and Board Member of the Association of Southern California Defense Counsel
"We take all of our mediations to you and have always liked your efficiency and client oriented services. You are just the best, and there?s no sense saying it isn't true! I'm very glad to have another fine panelist to help my clients resolve their disputes. I send my best regards and thanks for your fine work."
- Plaintiff attorney in Orange County who specializes in business and real estate litigation and used a newly retired Judge as Mediator in a complex case
"It was always heard around our firm how we chose mediators and arbitrators, not providers; but now Judicate West has become the exception. I routinely find our attorneys prefer Judicate West for recommendations for new top talent that ends up entrenched on our short list as a firm favorite."
- A Partner at a Los Angeles defense firm